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My account got Blocked with 1002 Error AGAGIN !!!!

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  • My account got Blocked with 1002 Error AGAGIN !!!!

    I don't know why I got blocked with 1002 Error again. I really sure I didn't refund anything!! Is any GM online? Please response ASAP Thank you !!! My IGN is Zeminjiang.
    Last edited by btatcity; 12-15-2017, 12:51 PM.

  • #2
    Same situation with synecdogmotjst@hotmail.com

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    • #3
      Same situation with jarwey.su@gmail.com

      Comment


      • #4
        Dear Heroes,

        We would like to address our deep apologies to our heroes who has been accidentally banned. The massive ban has been occurred due to our Bot banning policy. We are continuously monitoring Bringer and assassin accounts which are associated with gold selling activity with using illegal tools, also cracking down botter/illegal users has been classified, with tracking the gold selling price. Withal, innocent heroes who are not related to gold farming or abusing activity, also has been included in our database, we deeply apologize our heroes who have faced the account ban issue.

        Further details can be found in the notice as below.
        http://us.dragonnest.com/news/notice/all/249

        Once again, we deeply apologize with this matter.

        Kind regards,
        GM Nest

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        • #5
          Just don't buy gold ?_?

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          • #6
            My account has also been blocked. I am not sure why.

            Hopefully Eyedentity resolves this issue.

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            • #7
              Same issue for me, i did not do anything wrong plsss bring back my account

              -celinebernardo0227@gmail.com

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              • #8
                Fixed~thanks for GM

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                • #9
                  I am not sure why, my acc is block, i dont use programs T_T and im guild master of zWarlordS andres_warlords3@hotmail.com

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