Missing Gerrant Crest Spending Event Rewards

[RSnowy]

I spent over 100k ET in January for the Get Gerrant Riding Pigs event, but did not receive the rewards. I sent in a ticket every week but still no response to any of them. Please help [GM] LIME

My IGN is DragonSnowy

[[GM] LIME]

Can you send me a private message with your purchase history?