@Dean50 Give us compensation for the broken ladder. We missed out on light cubes!

[Dean]

This is just an excuse but, I want to share you what Dev said. They had a lot of work to do and couldn't update the ladder mission. Even if it looks just simple, but actually it takes long to change 1 daily mission because they have to organize a new build to update the mission. The reason they couldn't update it is not laziness or Apathy....Just..just they couldn't handle it because they had too much works to deal... Please understand this... Also, currently, Eyedentity is focusing on NA server more than before and we are working to improve DN system step by step, Therefore, yes, we made confusion and we are so sorry about that...and I want to say users...that we are focusing on you guys and we want to give you more better gaming experience. Considering compensation is not only up to our team. We have to discuss about it with other teams and sadly the decision was made....For this situation..I know this is not enough, but I'm sorry.

[Iloveyoubb]

Guys, stop bullying Dean T_T.
He and the devs can only do so much with this game and i'm sure compensating light cubes arent the biggest of their issues

[Dean]

I think users could get Light Cubes until 01/25. After that, the ladder has been closed so normally, users cannot get Light Cube after 01/25.... Nobody lost their probability of getting over 20 Light Cubes due to the schedule already finished 01/25 and Ladder is not opened yet...

[Dean]

That is because we changed to prevent this kind of confusion. We considered the reason why this occured and we decided to set downtime from season 3.

[Fabulous]

We know the mission could confuse you guys, but actually there was no any issue with ladder system.

Okay, so if they knew this was going to happen, why didn't they replace the daily mission with an PVP Endless room, like before ladder was introduced? Are they really just that lazy to check this? Why even bother making daily missions tie in with systems that go on hiatus? jfc. Not mad at you; this is just more evidence that the devs really don't care about NA.

[Beldor Jones]

Earlier you said that giving out light cubes to everyone would be unfair. Then just give light cube compensation to everyone who has a ladder rank (aka finished their 10 placement matches). Sorts out the people who have never and don't do ladder.

Before anyone says "how would you tell who does ladder and who doesnt"
Just look at the people who have a rank, its as simple as that.

Because we can't access ladder, we can't complete the daily mission. Thus we effectively lose out on atleast 20+ light cubes. Setting back everyone who are collecting for genesis accessories 3 weeks.

And it's not their faults that the ladder function is inaccessible.

[vara]

but according to the season 3 & 4 schedule, there should not be any downtime in between seasons. why is there downtime now then?

[Dean]

Hmm...Actually, there is a thing you guys should know. The Ladder was eneded according to schedule on 01/25/2017. We know the mission could confuse you guys, but actually there was no any issue with ladder system. It was ended normally becasue of the schedule end....And that is why we cannot compensate you... I know you guys can think there was ladder issue but according to our schedule...it is not...;(
Please understand this.... ;(

[MedicalKit]

Sir with all due respect, people who don't ladder can get no benefit from 20-30 light cubes. How come 3 furies is okay, or diamonds for everyone is okay. But giving the dedicated players light cubes is not? I know it is your boss and not you, but please try to convey to him they are angering players!

[aaron]

Just a FYI, if the developer says no, it's a very stern no and very hard to persuade them otherwise.

You guys might want to hold off insulting our community manager and make your arguments more constructive instead of lacing them with shade to throw at our community manager. If anything, that isolates our middleman even more.

The best Dean50 can do at this point is relay feedback and discontent regarding this decision.

To Dean50:
While your developers think that barely anyone participates in PvP ladder, you should consider that the developers did compensate a similar type of event via Santa Orcs. While the mode was played more often, the mode itself did crash, and ED did give us compensation for it. We're asking for the developers to be consistent with their decisions and logic. One Light Cube for each day missed would be incredibly helpful to our players. Light Cubes themselves aren't detrimental to the game as well. Please relay this information and ask them to reconsider their decision.

Thank you.

[Elasah]

So...

> Blocked out of DN for 30 days due to server-side e-mail registration error.

> Avidly working towards genesis accessories, had ~280 Light cubes on 2 characters with 400/260+ shadow cubes on said 2 characters...

> Missed out on many event rewards such as 3 FREE LEGENDARY ICE DRAGON FURIES WHICH WAS GIVEN TO EVERYONE REGARDLESS OF IDNHC ACTIVITY***

> Won't be getting compensated because "it's not fair"


What I don't understand is... how is giving out coins, which crashed the diamond market, completely okay when players were struggling to make money. How is giving out 3 FREE legendary ice dragon furies for players who don't even participate in raids (granted, there were some who completed the 15 clear requirements) completely ok. Giving out components to create the best gear in the game... for free.

But giving out light cubes, which not everyone will use but are very useful for dedicated players... not fair.

[Queen]

so tell me

why the hell can you give out 90 xmas coins but not light cubes? from what i can tell the same thing happened for both, aka u guys fuqed up on ur end. u could actually make it so only lv 93 chars gets the cubes since thats the lv required for ladder.

ik its not ur fault dean, but i rly wonder wtf cc are thinking when they take that sort of decision.

[vara]

disappointing when we all get 90 christmas coins and crash the diamond market for a broken event but no light cubes (that we cant even sell anyway) for a broken aspect of the game :/

[Dean]

So sorry to hear that....But the ladder is ended due to schedule end....I'm sorry ;(

[vara]

great now my genesis stuff will take another 4-5 weeks :|