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Service Maintenance on 6th October_(Completed)

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  • Service Maintenance on 6th October_(Completed)

    Game service resumed at 05:00AM (PST) / 08:00AM (EST) October 6th, 2016

    Maintenance will be extended and is expected to resume by 05:00AM (PST)/ 08:00AM (EST) due to technical issues. We appreciate your patience and sorry for the inconvenience caused.


    Dear Heroes,



    There will be a scheduled service maintenance on 6 October, 2016 starting from 01:00AM (PST) / 04:00AM (EST).

    During the maintenance, heroes will not able to connect to the game including steam users and is expected to be resumed by 04:00AM (PST) / 07:00AM (EST).

    We have acknowledges e-mail verification problem and our team is working continuously to resolve this problem.
    Currently @aol.com e-mails are resolved and we are trying to resolve other e-mails too, including @att.net and @sbcglobal.net.
    In the meantime if you have problem receiving verification email, please contact 1:1 inquiries for help.
    We will prepare compensation soon and hope many users can enjoy playing the game again!

    Regarding unable to receive cash item package.
    Users who had problems receiving cash item packages now will be able to receive packages after the maintenance.
    Once again we apologize for the inconveniences and we will prepare 10 Dragon Eggs for those user.

    We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.

    We apologize for any inconvenience and hope you'll bear with us as we make some necessary adjustment.



    Thank you.

    From EYEDENTITY GAMES
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