My character was banned because i was not there

[HollowKnight]

I was in Merca Port doing nothing in the game (i was eating dinner in the meanwhile), when i got back i was receiving a LOT of messages from the system saying that i was "playing improperly" and because of that got banned.
Can someone tell me why this happened ?

[RichyRichy]

Was it another player that was sending you those messages? Through the mail or personal whispers? If that was the case it is a scammer trying to get your info don't share anything.

If it was a system message a screenshot would be nice to see and understand what you are going through.

[HollowKnight]

Yes it was the system look

[RichyRichy]

Looks like you have to send a 1:1 inquiry to them to ask appeal your punishment, best course of action

[HollowKnight]

Thanks dude i really appreciate your help

[HollowKnight]

Yes, i'm still trying because i was doing the lunaria event with the character and got banned .-.
2 Years without really playing the game when i came back that happens ;-;