EC not received

[Iona]

Hello,

I was charged my paypal account and credit card for EC but I only received one. I submitted a support ticket but I am not sure it went through since I only got a blank screen after I hit submit. Can someone please look into this? Thanks.

[illumi]

Hi player, please kindly submit an inquiry at: http://us.dragonnest.com/Support/Request . They will be able to assist you from there.