Account has been blocked??

[Artaniss]

I was playing DN and after couple hours of afk, I come back to find that my account was blocked. But i have nothing that crosses my mind as to why. Some others suggest that if there was an attempted refund it'll ban the account, but that's not the case for me.

Can any of the GMs please assist me? My account email is formrpokeball4@gmail.com.

Thank you much in advance