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Game crashes after Launcher screen - After June 12, 2018 update

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  • Game crashes after Launcher screen - After June 12, 2018 update

    I am unable to start the game.
    After the launcher finishes patching and after I click "Start Game", it does not work; the game immediately crashes.

    The game works fine before the update.

    I checked the logs, it ends with "Service Setup PreInitialize Start" and nothing follows. (screenshot attached)

    Dxdiag system info also attached.

    I'm using the latest build/update of Windows 10.

    Please help, I want to play the game especially it's hot time event.................



  • #2
    I have also done the following:

    >Compatibility mode to Windows 7
    >Run as admin
    >Enable folder permissions
    >Disabled antivirus and firewall
    >Re-download installer and re-install

    None of the above worked.....

    Comment


    • #3
      Can somebody in the ADMIN team PLEASE HELP ME???

      The event is gonna end and I haven't played yet.

      Comment


      • #4
        This particular solution seem to work on quite a number of players. It may be worth a try?


        Comment


        • #5
          It is now working, Thank you.
          Do I have to do this everytime I run DN?

          Comment


          • NearLawlet
            NearLawlet commented
            Editing a comment
            I'm not sure since I've never experienced such problem, but at the very least you know what to do if it does happen again.
        Working...