Change email address error - AuthKey decryption failed

[Moderay]

Hi,

When I trying to change my email address, below error is shown(Picture 1).

Please assist on this issue.

Thanks

[Admin]

Hello.

Thank you for contacting Dragon Nest NA.

We apologize if our service did not meet your expectations, and appreciate you taking time to share your experience.

Please send us a ticket with your IGN and the email address (old / new). Once we have a bit more information, we are happy to help get everything resolved for you. The link as follows: https://sea.dragonnest.com/support/request.


And again, sorry for the inconvenience.

Best,

EYEDENTITY GAMES

[Moderay]

Hi Admin, I submitted a request, please take action.