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DNSEA Patch Site Categorized as Suspicious [HELP!]

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  • #1

    DNSEA Patch Site Categorized as Suspicious [HELP!]

    Hi ED Admin/GM!

    Yesterday I was able to reinstall, and successful patch & play the game. Then, suddenly after the urgent maintenance this afternoon (Sep. 9, 2017).
    My launcher begun to have some problem today. I cannot load the launcher because it was categorized as suspicious site.

    PLEASE HELP ME!
    2 Photos
    Tags: None
  • #2
    Turn off Windows Defender! This happened to me previously and this is how I resolved it
    Hello Sir! Please free to mention me or send me a private message if you need any assistance! I will try my best to help you to the best that I can!

    -Subscribed to every forum section except Trades-

    Discord: Couplord#5195
    NA IGN: SirCoup

    Comment

    • #3
      Having same problem even though windows Defender is off.
      Blue Coat K9 detected dn as suspicious after yesterday's emergency maintenance.

      Idk how to tag a mod....

      Comment

      • #4
        Turn off any remaining firewalls if you have it, as for tagging a mod. Type in @-IGN here- and a window will pop up

        [GM] DENTITY
        Hello Sir! Please free to mention me or send me a private message if you need any assistance! I will try my best to help you to the best that I can!

        -Subscribed to every forum section except Trades-

        Discord: Couplord#5195
        NA IGN: SirCoup
        • 1 like

        Comment

        • #5
          Hi,

          Games anti hack system are often being flagged as suspicious files or virus. If you have downloaded your client from official website/links rest assured that your client files are clean.

          Do whitelist your ENTIRE dragon nest folder in your antivirus, as often such detection the antivirus might attempt to block or delete some important system files from the game client. This will result in corruption of the game client.

          Comment

          • Sophia
            #5.1
            Sophia commented
            09-11-2017, 01:01 AM
            Editing a comment
            Added all files in exception but it seems to mark the specific URL as suspicious.
        • #6
          Hi Mantou / Tasha
          I downloaded my client and patches from the CC's website. This only happened after the emergency MT on September 9.

          Already tried downloading the client from ED, but same problem.

          It's detecting the patch website of ED as suspicious.
          Last edited by Sophia; 09-10-2017, 05:29 PM.

          Comment

          • #7
            After MT, still same.
            Before Sept 9 emergency MT it wasn't like this.

            Tasha
            [GM] DENTITY
            FYI on log:

            http://patchsea.dragonnest.com:80/Ga...ConfigList.xml is categorized as Suspicious by Blue Coat WebPulse.

            Comment

            • Sophia
              #7.2
              Sophia commented
              09-11-2017, 02:29 PM
              Editing a comment
              Is Mantou the only mod for SEA?
            • [GM] DENTITY
              #7.3
              [GM] DENTITY commented
              09-11-2017, 02:32 PM
              Editing a comment
              I'm not sure. I don't really follow SEA too much, and I'm unfamiliar with the name Mantou. I only know of GM Nest, Tasha, and Dean
            • Couplord
              #7.4
              Couplord commented
              09-11-2017, 03:20 PM
              Editing a comment
              [GM] DENTITY

              Mantou is a GM coming over from Cherry, I believe SEA has...

              Mantou as stated above.
              GM Nest ( Who I haven't really seen around I wouldn't of known if you didn't tell me )
              Dean ( For now.... I am still hoping what I was told doesn't come to happen.)
              And Tasha.

              While NA seems to have....

              Dentity
              Lime
              Eye??
              Dean
              And Tasha.
              Last edited by Couplord; 09-11-2017, 03:26 PM.
          • #8
            Ezrakiel
            Tasha
            Mantou

            Hi,

            Just an update.
            I checked DN's patch site via WebPulse Site Review, the one who's handling Blue Coat services. (http://sitereview.bluecoat.com/sitereview.jsp)
            It was uncategorized that's why it was detected as suspicious. I have reported it yesterday with the correct category and I guess after they reviewed the site, it solved the problem.
            Blue Coat doesn't detect DN's patch site as suspicious anymore.


            Comment

            • #9
              Sophia Tasha Mantou [GM] DENTITY

              Hi!

              By the way, I also submitted a site review regarding on the patch site of DNSEA last Sunday (Sept. 10, 2017). And they email me back yesterday regarding to my dispute.
              And I'm glad they considered it and white list the patch site. Thanks!
              1 Photo
              Last edited by Ezrakiel; 09-12-2017, 10:26 PM.

              Comment

              • Ezrakiel
                #9.1
                Ezrakiel commented
                09-12-2017, 10:29 PM
                Editing a comment
                The funny thing is, I mistakenly put "North Korea" on the comment instead of "South Korea".
            • #10
              Glad that is being whitelisted! Do let us know if the issue still persists.~

              Comment

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