game client crashes during irene + hounds loading screen

[haclime]

what do i do?

[Verbena]

Are you getting error messages?

[haclime]

No error message. It just shuts itself off.

[Verbena]

Please add the game folder to your anti-virus and Firewall exceptions, and make sure DirectX is up to date. You may been to fully uninstall and reinstall the game (use RevoUninstaller or CCleaner for example). If that doesn't work please report back with your system information.