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People who still can't connect to the game?

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  • #16
    Still Banned here Still

    Comment


    • #17
      I am still banned as well...

      -Username: Yinshe
      -Location: Egypt
      -ISP: The Noor Group

      Comment


      • #18
        Who else here is still banned?

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        • #19
          I am still banned..

          -Username: MyaoQuin
          -Location: Japan
          -ISP: NTT

          Comment


          • Verbena
            Verbena commented
            Editing a comment
            Sent your name.

          • kampret
            kampret commented
            Editing a comment
            my real name?

        • #20
          i still having the problame to log
          anything to to fix this ?

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          • #21
            Other than the IP reset trick. I'm not sure.

            I sent a list with the info the people who still can't log in, but you can try reaching customer support on your own via ticket if you want a 1:1 answer.

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            • #22
              username:Tsumuqu
              Location: Azerbaycan
              ISP: baktelecom
              this not my infos my firend cant login website maybe you help my friends

              Comment


              • GXSCC
                GXSCC commented
                Editing a comment
                the img you provided refers to the IP Block that already occurs on November 1st, that makes unable from a lot of countries can't log in the game, this isn't a problem related to ISP's, if your friend lives in a location/country where DN SEA server has been blocked, their olny options are: 1) use an VPN or 2) play in other DragonNest server where there isn't IP Block, or 3) wait for ED makes an transfering account session where u can transfer game data to an sever of your seledtion (this lat option may not happen soon, but better hope than to give up on the progress he made so far)
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