ticket closed without proper response

[Some Asian Guy]

I'm writing this because I am just so shocked at what is being called customer service here. After being told that my ticket would be addressed by the proper people, almost a week and a half later, they close the ticket without even bothering to tell me a yes or no. I recall this happening with someone else as well. I will try again, but this is unacceptable. Very disappointed.

[Source]

Yeah the same thing happened to Pogi (probably other guy you are talking about). He pretty much lost his account and gave up on it. A few weeks later after the thread, he told me that they put a 30 year ban on his account

[Some Asian Guy]

Oh god maybe I shouldn't have said anything

[Tiyara]

welcome to CherryCredits customer service

[Fino]

This is absolutely pathetic, I've waited a month now on tickets. Will I be silenced aswell?
Smh.

[SachiMizora]

Yeah.. their support/communication is crap.