Maintenance is good but warnings before maintenance would be great.

[Aelphaeis]

Thanks for the maintenance; good you're taking care of things but 2 - 3 hours notice would be better than good, it'd be great.

Title sorta explains itself. I realize that bad things happen from time to time and you gotta take care of your server. Totally cool; however, being in the middle of a sell run and being told on dragon phase in the hardcore that they're doing a maintenance with 5 minutes of notice. Not quite as cool. Its water on the bridge this time, but in future can we please get a little, tiny bit more notice on the maintenance. It's not really just for me either, its for all the people who might be doing other things, like just normal hardcore runs, or apple farming, or they're scheduled to do nests.

[wifewithknife]

cuz you need a good lol

[[GM] DENTITY]

Sorry to hear you had trouble with your sell run due to the maintenance. This was actually an unscheduled, emergency maintenance for a server issue that was causing a majority of players to be unable to log in, or get kicked out if they were already logged in. As such, a warning for the maintenance for this spontaneous issue was not possible. ED has normally been doing a good job of letting us know about scheduled maintenances a day in advance.

[TheSomnangMao]

hmmm. maybe some people aren't aware that these types of maintenance are a constant weekly thing?

around the same time and but sure it's on the same day.

tbh i like how short the maintenance is most of the time, but that's going off assumption tbh because im actually at work while these have happened however one of the times during shift i had covered for me i didn't really have to wait that long to log back in (legit 1-2 hours)

in league of legends not sure if it's still like this or not ,but those ones span from 30mins to 2 days

ahuh. lolololol. average time of 8 hours. so that legit guts a persons whole day of gaming on that day/night.
sometimes it'll piss you off too cuz you don't realise it or you're overlooking the fact and then... boom. ya can't play today mate :^) bc league has random inconsistent maintenance times and games take 1hour of you life away each and you can't MOVE FROM THE FUCKING COMPUTER OR YOU LOSE THE GAME IN 2 MINUTES

but yeah.

in Nexon games and Dragon nest. knowing that this is in fact weekly and you have to deal it with should be something that considered important if you log onto to dragon nest quite often.


edit: whoops lol.
just saw it was emergency maintenance ahah.
mah bee

xP

maybe compensation for x1 runs to all or something. Maplestory always did have a system where all cash shop timed item would be extended through the entire portion of the downtime of the server also with hours of announced scrolling messages on top of the screen. then again. it's emergency. perhaps some compensation should be done.

[ceruulean]

They'll compensate your pass if you send a ticket

but it was pretty obvious the server has been unstable and you took a risk doing a sell run regardless

sometims gotta take it ez, have a rain date. if a hurricane strikes on the day of ur wedding u gonna be mad at the weatherman for not predicting it sooner?

the tech team probably tried to get the backup server running and fix the main server but clearly it wasn't working so they had no choice but to do maint and turn off the game. Was it wrong to try to keep the game up as long as possible?

[Exassassin]

Where is the actual maintenance for this week?

[TheSomnangMao]

?
maintenance is maintenance bro.
there's no real or fake ones. they did a maintenance and scheduled it for themselves ahead of time leaving not much room/notice to advise players about it.

it's finished. what you want? another 1 on the weekend when we are gaming? lol commeee on.

[BowieSage]

They'll compensate your pass if you send a ticket

but it was pretty obvious the server has been unstable and you took a risk doing a sell run regardless

sometims gotta take it ez, have a rain date. if a hurricane strikes on the day of ur wedding u gonna be mad at the weatherman for not predicting it sooner?

the tech team probably tried to get the backup server running and fix the main server but clearly it wasn't working so they had no choice but to do maint and turn off the game. Was it wrong to try to keep the game up as long as possible?

Yeah. First time getting a dual login issue in a long time (thought it was my network until I checked the forum), and then the game getting stuck at character select if you chose any channel for Saints Haven except channel 9? Server was definitely having issues that required a maintenance if other options that didn't require turning off the server didn't work.

And yeah, as pointed out, if you knew the server was unstable at the time and STILL decided to try to sell runs, the GM can't really be held responsible if an emergency/unannounced maintenance meant to fix server issues interrupts your plans. Best you can do, as ceruulean suggested, is to send a ticket to try to get that pass back and try again.