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Hi everyone!
I'm sure many of you have noticed that the server has not been doing so well lately. Many of our passives keep failing, iframes don't work properly, lag casts, air casts, and many other shenanigans have been abundant in both pvp and pve. I believe the lag has become frequent and bad enough for us to try to do something about it and GM DENTITY has said how to do this.
This is a snip of a chat log of GM DENTITY last night while playing wipeout:
[Hades] : when is the server lag going away?
[[GM] DENTITY] : im well aware ranks dont mean anything
[[GM] DENTITY] : if you want server lag to go away
[AlgosII] : but tis nice to look at
[[GM] DENTITY] : send in a ticket
[AlgosII] : :C
[[GM] DENTITY] : if a bunch of ppl send the same ticket
[Kirigana] : time to make a forum post
[Skitz] : We all gotta do that!
[[GM] DENTITY] : the issue gets fixed
[[GM] DENTITY] : ie broken spirit fixes
[[GM] DENTITY] : so many ppl complained that they fixed it
Since GM DENTITY was the one to say it, I'm willing to give it a try.
What I'm hoping and asking for, is for all of us to come together and, in a polite way, send in a bunch of tickets regarding the issue of lag.
I know we've all complained on the forums before about this kind of stuff and not much has come of it, but I would still like to try resolving this issue using the ticket system. The ticket system isn't perfect, but as DENTITY pointed out, the spirit issue was handled because enough people complained. According to DENTITY, Cherry Credits needs to see the tickets. If they see enough, they'll get Eyedentity to fix it. All I'm wanting you guys to do is complain (but again, in a polite way (we want them to take us seriously!)) about the lag here in DN NA. Making a ticket about this should only take but a minute, and hey, you could get some of that salt off your chest that's been piling up for a while. Let them know how amazing this game could be if the lag was minimized. DENTITY did say that they may not be able to completely fix it or do anything at all to help, but it's definitely worth a shot in my opinion.
We've got nothing to lose by doing this and as I see it, the reduction of lag is one way to really help the game out. We have every right to complain and report issues since at the end of the day, we're the consumers for this game. So please, let's get the community's voice to be heard about this. Send in a ticket while you're waiting on DN for someone to load or during any small break you have. With our game's small population, each complaint counts. Even if you only occasionally come on to play, all complaints to fix the game will help!
Here's how to send in a ticket:
Simply go to this link https://us.dragonnest.com/support/request
Type in an email address (preferably an email address you own).
Choose whichever topic you think is appropriate for the Topic (Technical/Bug Issues, Feedback and Suggestions, or General Inquiries, would probably be best)
Give an IGN (In Game Name) of any of your characters (only if you chose Tech/Bug Issues).
Put "Always" (Lag is always happening) or something similar for Frequency of Occurrence (only if you chose Tech/Bug Issues).
Type your complaint in Issue Description,
and then send!
If you'd like, here's a simple complaint you can copy-paste:
The server/game has been very laggy recently. Please do something about this!
Feel free to add anything you want to that.
Also, if this were to work, perhaps resolving many issues of Dragon Nest this way could become a thing. It did kinda work for the spirit issue afterall.
If you guys would like a screenshot of DENTITY saying this in game, I believe I can get a friend to upload it here, or perhaps DENTITY could vouch for himself on the post as well.
Thank you for taking the time to read all or any of this and/or sending in a ticket. In means a lot to me and I'm sure it means a lot to many others.
Sincerely,
Your boy SkitzoRoy~
P.S. If you guys post here in the forums that you submitted a ticket, I think that could encourage others to submit a ticket as well. If they see many others contributing to this, they could feel more compelled to help out!
tl;dr:
GM DENTITY says everyone sending in tickets could fix the lag. Let's do it!
I'm sure many of you have noticed that the server has not been doing so well lately. Many of our passives keep failing, iframes don't work properly, lag casts, air casts, and many other shenanigans have been abundant in both pvp and pve. I believe the lag has become frequent and bad enough for us to try to do something about it and GM DENTITY has said how to do this.
This is a snip of a chat log of GM DENTITY last night while playing wipeout:
[Hades] : when is the server lag going away?
[[GM] DENTITY] : im well aware ranks dont mean anything
[[GM] DENTITY] : if you want server lag to go away
[AlgosII] : but tis nice to look at
[[GM] DENTITY] : send in a ticket
[AlgosII] : :C
[[GM] DENTITY] : if a bunch of ppl send the same ticket
[Kirigana] : time to make a forum post
[Skitz] : We all gotta do that!
[[GM] DENTITY] : the issue gets fixed
[[GM] DENTITY] : ie broken spirit fixes
[[GM] DENTITY] : so many ppl complained that they fixed it
Since GM DENTITY was the one to say it, I'm willing to give it a try.
What I'm hoping and asking for, is for all of us to come together and, in a polite way, send in a bunch of tickets regarding the issue of lag.
I know we've all complained on the forums before about this kind of stuff and not much has come of it, but I would still like to try resolving this issue using the ticket system. The ticket system isn't perfect, but as DENTITY pointed out, the spirit issue was handled because enough people complained. According to DENTITY, Cherry Credits needs to see the tickets. If they see enough, they'll get Eyedentity to fix it. All I'm wanting you guys to do is complain (but again, in a polite way (we want them to take us seriously!)) about the lag here in DN NA. Making a ticket about this should only take but a minute, and hey, you could get some of that salt off your chest that's been piling up for a while. Let them know how amazing this game could be if the lag was minimized. DENTITY did say that they may not be able to completely fix it or do anything at all to help, but it's definitely worth a shot in my opinion.
We've got nothing to lose by doing this and as I see it, the reduction of lag is one way to really help the game out. We have every right to complain and report issues since at the end of the day, we're the consumers for this game. So please, let's get the community's voice to be heard about this. Send in a ticket while you're waiting on DN for someone to load or during any small break you have. With our game's small population, each complaint counts. Even if you only occasionally come on to play, all complaints to fix the game will help!
Here's how to send in a ticket:
Simply go to this link https://us.dragonnest.com/support/request
Type in an email address (preferably an email address you own).
Choose whichever topic you think is appropriate for the Topic (Technical/Bug Issues, Feedback and Suggestions, or General Inquiries, would probably be best)
Give an IGN (In Game Name) of any of your characters (only if you chose Tech/Bug Issues).
Put "Always" (Lag is always happening) or something similar for Frequency of Occurrence (only if you chose Tech/Bug Issues).
Type your complaint in Issue Description,
and then send!
If you'd like, here's a simple complaint you can copy-paste:
The server/game has been very laggy recently. Please do something about this!
Feel free to add anything you want to that.
Also, if this were to work, perhaps resolving many issues of Dragon Nest this way could become a thing. It did kinda work for the spirit issue afterall.
If you guys would like a screenshot of DENTITY saying this in game, I believe I can get a friend to upload it here, or perhaps DENTITY could vouch for himself on the post as well.
Thank you for taking the time to read all or any of this and/or sending in a ticket. In means a lot to me and I'm sure it means a lot to many others.
Sincerely,
Your boy SkitzoRoy~
P.S. If you guys post here in the forums that you submitted a ticket, I think that could encourage others to submit a ticket as well. If they see many others contributing to this, they could feel more compelled to help out!
tl;dr:
GM DENTITY says everyone sending in tickets could fix the lag. Let's do it!