Runtime Error on Cherry Account

[Grimreign]

I'm planning to join the Tier Event because the Geraint Accessories are just too tempting. So, I rushed to a loading station to buy CC codes, however when I'm about to top up my CC (before converting them to EYET), Runtime error occurs. I was surprised because I just managed to top up last March 2, 2018 with no errors. I messaged the Cherry Credits FB page regarding this matter and they told me that the problem lies on my internet connection. Out of eagerness to top up the codes I just bought, I visited two different gaming cafes and tried to top up but the results were all the same: RUNTIME ERROR. I researched on how to fix the problem eg. Clearing Cache and History, but nothing is improving, still RUNTIME ERROR. I also made a ticket at cherry gardener but no resolution up to now. I pmed Mantou and Tasha regarding this issue already. I really wanted to participate on the Tier Event. I've got the resources ready already, it's just my Cherry account which is experiencing this Runtime error. I really hope that it'll get fix before March 10 or else RIP Geraint Accessories. HELP!

[Pisc]

Have you try with different browser like firefox or chrome or try on your phone instead of PC.

[Grimreign]

Pisc Yes, tried Chrome, Internet Explorer and Firefox already. I also tried using my phone but the results were all the same: Runtime Error.



Here's the screenshot of the error I'm getting whenever I click the Top Up button.

[12ChopChop]

try using non-incognito mode. who knows it might work

[Grimreign]

12ChopChop Thanks for your suggestion, however, I tried that already and got the same result. T.T

[newfound143]

i used another cherry account that i can login to top up

[Grimreign]

newfound143 Oh yes! You can link with other Cherry account when converting CC to EYET?

[newfound143]

on the process of adding EYET.
TOP UP on a cc Account that doesnt get the error.
its not binded anyway
when u press the [+input] Sign under EYET
Pick the Denomination of the Top up
and LOG IN The Usable CC Account where u top up
Be sure to know that PIN of the account that u toped up and the login details
ED will count on you Charging Off cc to your ED account
2nd Photo

because i did this process because my main CC account is having the same issue
Hope this helps

[Grimreign]

newfound143 Thanks man! Was able to top up my codes! You're a life saver!


But still hoping for my CC account to get fixed.

[newfound143]

glad i could help

[Mantou]

Hi All,

Runtime error should be resolved now. if anyone is encounter runtime error still after this post, kindly drop mantou a PM with your EMAIL (PLEASE DO NOT POST IT HERE FOR SECURITY PURPOSES)