User Transfer Issue

[muzarxii]

HI,
Just wanted to know, is there some problem with the server right now regarding the User Transfer at cherrycredit?
Whenever I click the link, it says connection issues or connection timeout. Hope someone can clarify. <3

[kanrayuki]

Me too with the connection issue… Is there no solution to it？

[Mantou]

Hi~

Connection issue should be resolved now, please try again! Do let mantou know if you are still facing any issue~

[muzarxii]

Thank you !!

[StormsNeko]

Hi Mantou, actually i got some odd problems when transferring one of my account weeks ago.

I did 2 transfers and its all good.
But when i do my 3rd account, it is "oddly-transferred"
Here's the case :
CC account : Email yes i remember and it is active, secret pin yes i remember (I even re-set it to make sure)
EYE account : created a new one

When all the transfer step are done, Eye web said some error occurred (i forgot to SS)
Back to cc account i re-did the transfer by email confirmation
An email came and when i followed the link, it says some kind of "transfer error", the error message shown in cc page
Back to eye account, checking the transfer status it shows a message the same as when i successfully transferred an account (Huh ?!)
Back to cc account again, tried clicking the user transfer link, it didnt show a message about the account was transferred,
The pop-up transfer by email/secret pin is still up for a transfer activity, If i click it, the link in the mail will also show an error message, the error message shown in cc page

How about this ? Is it a success transfer or not ?

[Vhanzy]

I wish this issue is the one I'm facing till now I'm still not getting my verification mail from this site

[Mantou]

For the verification email, are you referring to the one from Eyedentity or?
Have you checked your junk/spam mail? And which email service are you using?

[Vhanzy]

from eyedentity, yes I've been checking my junk/spam daily whenever I resend but nothing and I'm using gmail now.

[jomari1693]

Hi guys kinda off topic,,
i just want to know what will happen to those banned accounts after transfer? Please answer

[Couplord]

It is quite likely they will remain deleted if they were permanently banned. You will have to file a ticket.

[Mantou]

Banned account will remain banned even after the transfer. you will need to send in an 1:1 Inquiry ticket to see what is needed to release you account

[jomari1693]

Ok mantou thanks.. I will resend another ticket to them but to WHO? CHERRY CREDITS OR EYEDENTITY? coz im sending some tickets now to CHERRY CREDITS.. And they replied.. After the reopen i will just send another ticket to CHERRY CREDITS RIGHT MANTOU? THANKS FOR THE ANSWER

[Midnight_Blue]

Also having another type of issue here... not sure how to resolve it... pls help I want to play already