Lagendian guild showcase event reward...?

[ArchdemonX]

someone in boracay and neopheonix already receive their reward in lagendian guild showcase event ..????

[ArchdemonX]

Hey guys BUMP THIS POST SO ADMIN NOTICE THIS UP

[Ennemie]

bump :/
MysticClaN guild hasn't received rewards yet T_T

[Ennemie]

Tasha Moderator Dean >.< Posted on the FB a few days back but no replies!
Would be great if we could get the rewards before the 200% drop event!

[DELLE]

where's our Reward?!

[missjenn]

hello any update?

[Mantou]

Mantou will check back with the team and mantou will update again~~

[Mantou]

Hi,

for those guilds that have yet to receive the rewards, do send in a 1:1 INQUIRY with the following info:

1. Event Name: Lagendian guild showcase
2. Guild Name: -
3. IGN that did not receive the reward

thank you!

[Tasha]

and addition to this: Could you guys provide more info about this when you send us the 1:1 inquiry? I want to know if some of you didn't receive the rewards or all of you didn't. Also If only some of you didn't receive the reward, let me know your IGN list please. Then, I will go through the management tool if the reward was sent properly or not first and reward you again if it wasn't properly sent.

[Ennemie]

Hi Mantou <3 Thank you for responding!
By 1:1 inquiry do you mean each and every member to send a ticket?
I think it would be overflooding of tickets then >.<
Because the WHOLE guild did not receive any rewards XD Tasha

[Skyros]

Hello! Concerned player from NEOPHEONIX here. I would also like to say that none of my co-members (at least the ones who responded) got the Lagendian Guild Showcase rewards.

[ArchdemonX]

Skyros even you didn't receive the reward and the rest of NEOPHEONIX..? well mantou said you and the rest of your guild need to sent 1:1 inquiry i hope they solve this problem

[Skyros]

I wouldn't like to say all but yes, when I asked the question all who answered replied that they did not receive the rewards. 1:1 inquiry seems to be a hassle if all of my guildies did not receive said rewards.

[Ennemie]

I agree, 1:1 would be flooding and counter productive >.<
So I asked my guildmates to remain put for now. Let's wait for further instructions~

[Tasha]

Okay, so with our management tool, it seems like some of the players of the guilds have received the rewards already.

Let me resend you the reward to you guys before tmrw again.

However, pls note that the guild members who joined the guild after the launch won't be able to receive the rewards since the rewards was for the FB event that was held before the launch. Also, whoever received the rewards already won't be able to receive it twice as well.

TY for your patience and love for DNSEA.

[Tasha]

Update: Rewards sent. As the note of the event rewards described, the reward is account basis, so please make sure you receive the items for a character you'd like to choose. Again, we are sorry for the inconvenience that we may have caused you, and thank you for your patience.

[ArchdemonX]

may i ask why spera instead memory fragments? Tasha Mantou @Administrator

[missjenn]

Will check later if I received it TY SO MUCH!!!

UPDATE: It is indeed spera + plate pouch. No memory frag

[Tasha]

Update: Memory Fragments Sent! Happy Gaming

[Ennemie]

Thank you!!! Tasha <3 Very efficient!

[ArchdemonX]

Thanks Tasha <3

[missjenn]

TY so much Tasha and Mantou for the help!!!