Lost my Account

[Asumgod]

I have 2 account that my kids play on, we quit for about 1 year and started up again this week. Found out their account no longer exist but my still works. How do I retrieve my kids account? it took quite some time to help them both to 93...

[Axk29]

I have 2 account that my kids play on, we quit for about 1 year and started up again this week. Found out their account no longer exist but my still works. How do I retrieve my kids account? it took quite some time to help them both to 93...

We're both in the same boat my friend. Nexon transferred DN to EYE. We were suppose to opt in to the transfer account thing before the DN transferred. If we did not, we lose our accounts. Gotta start fresh. And yes that's with all the money and time wasted on this game.

[Asumgod]

We made the transfer successfully before we stopped playing. We played on eyedenitiy server but quit for quite a while. Came back and my kids account was gone while I still have mine.