Bug in Vulcanus Swamp

[Raki]

Client version: 556
Time: 6:27pm PDT 2016/10/8
Character name: MikaMelody
Class: Ruina
Location: Vulcanus Swamp - Abyss
Frequency of error: Sometimes


Description:
1. Turn off cutscenes.
2. Get the first device and remove the restraint.
3. After you cross the bridge to the second device and skip the cutscene, NPC Jack dialogue appears. Cannot click any options (Storage/Talk).
4. After you press ESC to close Jack's dialogue your skill bar disappears and you cannot use any hotkey skills.
5. You cannot press ESC to open the menu to quit dungeon or close game. Have to force close with Ctrl + Alt + Del.


Expected result: After cutscene you continue fighting.
Actual result: After cutscene Jack dialogue appears and you cannot use hotkey skills or open menus.
Temporary solution: None.


Proof: https://youtu.be/pDrhAkEXaVA

[ChocoMint]

Hey there,

Kindly head over to http://us.dragonnest.com/Support/Request to send your report and the steps to repeat it, and they'll be able to assist you directly.

You won't be able to attach the video there so just including the url will be fine. Thanks!

[Raki]

I sent a support request. This bug is really annoying as it happened 3 out of 10 times for me.

[Yaya]

Thanks for sharing, I'll forward this to the DN team as well!