Announcement

Collapse
No announcement yet.

Can't Contact Support

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    Can't Contact Support

    Hello, I'm sorry if this is the wrong thread! But anyways...

    I just attempted to send to send a ticket or in this case a 1:1 inquiry and it didn't work. I got a pop up stating "Submission failed. Please Contact Administrator." >.> Does anyone know how to contact support other than through the main site?

    I did log on into the main site before sending the inquiry and tried it without logging in also. Thanks!

    Edit: I attempted again today (11/03/16) since this post, still not working. Again, I am logged in on the main site.

    If it matters, I transferred over from Nexon, NA Servers.
    Last edited by Megitsune; 11-03-2016, 09:38 AM. Reason: Highlighted information that was ignored or wasn't read properly.
    Tags: None
  • #2
    Hi Megitsune,

    you need to be logged in to the site to use the 1:1 Inquiry! (Top right of the site)

    Comment

    • #3
      Originally posted by Yaya View Post
      Hi Megitsune,

      you need to be logged in to the site to use the 1:1 Inquiry! (Top right of the site)
      Thank you for your reply Yaya, but like I stated above, I am logged in. I even signed out and back in multiple times. I just tried again a few seconds ago and it still the same thing. I also tried on different devices.

      Comment

      • #4
        Sorry for missing on that.

        In that case try writing to gardener@cherrycredits.com

        Comment

        Previous template Next
        Working...
        X