Bugged growth spirits

[judo]

I currently still have 3 non growable Iona spirits and 1 velskud spirit that cannot be evolved since nexxon change over. I have sent in over 15 tickets and still no fix. If anyone can please help me that would be much appreciated.

IGN: Nikes

[DrewBear]

Same Ign: GetsugaDrew one iona spirit please replace. Thanks

[Yaya]

May I have your Ticket No.s please. will check with the team.

Thank you!

[Mystified]

I also have this issue Yaya. [Ticket 316990: DragonNest (NA) - Support]