Mistake in sending Top up welcome gift rewards

[milesdzakeritsu]

This April 5,2019 18:00 GMT+8 time, I received the rewards from the March Event Calendar-Top up Welcome Gift Event. The rewards for Tier1 and Tier2 was given right, however theres a mistake on the rewards given for Tier3,Tier4 and Tier5. Instead of getting the Epic Stat Snow White Pegasus Wings, Tail and Decal as posted on the event calendar, I received a Rare version of the said Wings, Tail and Decal also with Rare Stats. I hope you would fix this for it is discouraging for us newbies who was hoping for an Epic Wings, Tail and Decal thats why we Top-up 60,000 EYET but did not received the posted rewards. Please don't make this event rewards as an expectation vs reality thing. Thank you. (Images of the mistake are uploaded)

Heres the link of the posted rewards.
https://sea.dragonnest.com/news/noti...%20EVENT%C2%A0

[SaintSG]

How come ?_? we paid for it , reward is rare grade T_T
+1

[xianxi]

I received the same thing

[milesdzakeritsu]

Hoping for them to notice :>

[Lans Vahndreas]

Another mistake from ED or it's skeming pipel?

[milesdzakeritsu]

Well I guess, ED don't give a shit for their own mistake.