So when do I get legit help?

[Pogi]

Okay this is weird... I'm able to log into game through steam, but don't have a pincode because I never set one up? Idk if they are trying to delete my account, but at least have the decency to respond to my ticket! I've also went ahead and cancel delete all of my characters.
P.S. Still no response with my tickets!

[Cosby]

waii, if yur accounts are still there then...

[BowieSage]

"Eyedentity will be better than Nexon in every way," they said.

"We'll have direct contact with the developer," they said.

"Their customer service surely won't be as bad as Nexon's," they said.

"There won't be any problems with the transfer whatsoever," they said.

THIS IS ONE OF THE THINGS WE TRIED TO WARN YOU GUYS ABOUT!

We STILL don't have direct contact to ED since communications are being handled by CC, we don't have a forum moderator, and there's a SLIGHT chance you might not be able to get your account back due to that one wrong bit in the e-mail you linked your account to. Still, it hasn't been a full month yet since the transfer, so there's still a chance you'll get a response. Just be sure to prepare for the worst in case you don't get a response back by the next update.

[Genie]

Said this literally on the first day. I'd be surprised if you get a response via forum mostly because they didn't respond to threads where a handful of people were getting locked out of their account, and since this is apparently specific to you, I'm pretty sure you should keep relying on tickets. We don't even have a forum moderator, so I wouldn't be surprised if they cannot respond to the nature of your ticket on forums, because they aren't handling it. ED needs to work on getting a better line of communication going on @CC. Good luck

[Pogi]

I miss you POGI!!!

Miss you too Miyo! </3

[Coookiie]

I miss you POGI!!!

[Spellsman]

And here I thought Customer service would improve after ditching Nexon.

#freepogi

[Kingcoal]

Help my family, I miss his face #freepogi

[Chocorroles]

I see, I get it now

[Pogi]

Okay, so a friend of mine was checking to see if my igns are gone or maybe what I saw was a glitch, but now it's available again for gifting... Seriously ED/CC, I need urgent help ASAP!

[Pogi]

I don't want to be pesimist, but Nexon has already shut down and seems to have erased their records of the game so probably your things are gone.

Games usually give several months after the transfer happens to link accounts... Dragon Nest Europe was open until September, but Nexon seems to have killed everything.

I don't think you've read my situation or at least what was the topic about. "My problem is that my account did get transferred, but I misspelled my email by 1 letter. That means I can't verify my email and play the game right now." Pretty sure they won't delete/erased a transferred account.

[Chocorroles]

I don't want to be pesimist, but Nexon has already shut down and seems to have erased their records of the game so probably your things are gone.

Games usually give several months after the transfer happens to link accounts... Dragon Nest Europe was open until September, but Nexon seems to have killed everything.

[Pogi]

Yeah, I think it's time to quit DN now... My igns are now status "no user info" either they banned/suspended my account or delete it completely.

[milktoast22]

i dont think ed will help you.

[Shs]

People said ED would be better.

It looks like people don't know what to expect from transfers, but here's a hint


The grass won't be greener on the other side.

Give it a couple more months and I'm sure if you have not realized already, you will.