Costume mechanic not received reward

[Couplord]

Good morning, I'm a little confused. I finished uploading my raymechanic before August 24th and I still have not received my reward.
And there were three different accounts. so if any admin can help me since the tickets never answer.

So that they can check your tickets, please leave your character names that you filed the ticket under, the names of the Ray Mechanics , as well as your ticket number!

[schism]

Samething here. Missing costume as well. I know I did it before the 23rd, if you can check character logs and their level. Ingame char: AvaDrone. Yaya

[Zeref]

That seems a little weird if you maxed 3 RMs on different accounts and none of them got it. Are you sure you maxed them before the maintenance on the 24th?

[Nahomy]

Good morning, I'm a little confused. I finished uploading my raymechanic before August 24th and I still have not received my reward.
And there were three different accounts. so if any admin can help me since the tickets never answer.