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  • Help with charging Error

    I charged 55 USD on Nov, 23, but I didn't receive anyone EYEC. Can any GM help me check it out? My IGN is ZeminJiang.I charged 5USD I still do not get anything
    Last edited by btatcity; 12-04-2017, 08:43 PM.

  • #2
    I've redirected your thread and let my manager know!

    Comment


    • btatcity
      btatcity commented
      Editing a comment
      Any new??????

    • [GM] DENTITY
      [GM] DENTITY commented
      Editing a comment
      I was told your issue was fixed the day I reported it. Is it not fixed?

    • btatcity
      btatcity commented
      Editing a comment
      no fixed。I dont get anything

  • #3
    today i charged 5USD dont get anything。It's been a week。Has affected my game experience

    Comment


    • [GM] DENTITY
      [GM] DENTITY commented
      Editing a comment
      I'm told that your issue from November 23rd is being resolved, as well as your other issue, and that if you have any more issues, you should contact xsolla customer support directly, since they're the ones handling it. Hope everything works out!
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