Can't get game to play

[blackstone]

So, when I try to play via steam, this happens.



when I try to play via the client downloaded from DragonNest.com this happens in the launcher




Here is my DxDiag

http://www.mediafire.com/file/ckyvwf...wth/DxDiag.txt

[blackstone]

.... the wait time to get a ticket answered by this company is atrocious.