Can't Start Game. Launcher not working

[neige]

So yesterday I couldn't patch the game at all because nothing was loading every time I opened the launcher. As you can see from the screenshot, the version number doesn't show even though you can find the version number in the files and it remains stuck on "checking". I reinstalled the game and was able to successfully start the game. However I alt tabbed while playing and the game crashed on me. When I tried to log back in, I was stuck with the launcher error once again.

I restarted my computer, reinstalled, and even ran it as administrator. Nothing seems to be wrong when I check the log files so I'm not sure where to go from here.

Any ideas why this is happening or how to fix it?

[seocho]

What about your internet speed? If it is too slow to ...

[Nest]

Hello, could you check your internet speed? Let me know if you still facing the same problem.

[Astry]

Hello, could you check your internet speed? Let me know if you still facing the same problem.

I'm having the same problem. my internet speed is 100 Mbps by the way

[Jeggy]

I am also having this problem. Whenever opening the launcher and pressing start game, nothing seems to happen. Weird how it was working just fine a few hours ago! I'll try re-downloading to see any effect.

[eduquito123]

Same problem, when I start game after few seconds, it close.

[Volkatrace]

Hello everyone who is having this problem.

The last Friday I was able to launch the game normally but today in the night I got the same result as neige . After of some touch-here-and-there I found an unexpected solution:
Deleting the Log folder and Version.cfg file fixed the issue (aditionally I deleted rmakeresult.txt, SecureEngineConfig.ini and ShortCutConfig.txt files, but I think Version.cfg is the root of the problem).

Launching the game with these files deleted resets the app and creates a new DragonNest shortcut in your desktop (only if you deleted the Config files), and all should be fine on forwards.

Hope it helps anyone with the issue.


Sorry if there's some grammar errors, I'm not a native english speaker and I don't trust machine translators.

Regards―

[Pika]

Same problem was working last night now just checks launcher FIX THE NEW LAUNCHER PLEASE! @[GM] Dean

[Jeggy]

A little trick I found for those who click 'game start' and nothing happens is to load the launcher back up, click on the settings, change the resolution and then click apply. Worked for me hope it works for you!

[Frikinhel]

It might be unrelated but it's sounding like a lot of non-West Coast players are getting launcher errors right now.


EDIT: Or were, I'm not getting this error anymore.

[Alviss]

I'm getting this problem now too, west coast player here

[seocho]

Which problem Alviss , there are different problems I think. The problem as @neige StartGame button not activated or clicked the activated StartGame button but Game can not be started? Show your screenshot or describe in detail can help much.

[Rubenator]

I just dowloaded Dragon nest Via Steam and also Standalone neither will let me in i got 60mbps speed help please https://puu.sh/yfRXQ/ebab786640.png

[Rubenator]

I cant seem to get past this. It stays on checking and i got 60mbps dowload speed.

This is my Log file
[2017-11-05 21:59:51] 1.0.0.1
[2017-11-05 21:59:52] -------------InitDialog Start!-------------
[2017-11-05 21:59:52] PatchInfo Init start!
[2017-11-05 21:59:52] DownLoad PatchConfigList (FileName: PatchConfigList.xml)
[2017-11-05 21:59:52] DownLoad PatchConfigList.xml
[2017-11-05 21:59:52] Download File Start
[2017-11-05 21:59:52] Download file success!
[2017-11-05 21:59:52] PatchConfigList.xml
[2017-11-05 21:59:52] Delete file: (PatchConfigList.xml) Success!
[2017-11-05 21:59:52] CPatchInfo Init Success!
[2017-11-05 21:59:52] Remove Used File: DNLauncher.tmp
[2017-11-05 21:59:52] 1.0.0.1
[2017-11-05 21:59:52] CDnClientOptionManager init success!
[2017-11-05 21:59:52] Load file Config.ini
[2017-11-05 21:59:52] Config.ini load success!
[2017-11-05 21:59:52] Set the command line to Game Client
[2017-11-05 21:59:52] Load local version and server version
[2017-11-05 21:59:52] Download File Start
[2017-11-05 21:59:52] Download file success!
[2017-11-05 21:59:52] Get the total size of pak files!
[2017-11-05 21:59:52] Delete file: (./PatchInfoServer.cfg) Success!
[2017-11-05 21:59:52] Local version:646 and Server version: 646
[2017-11-05 21:59:52] DownLoad Region Img Skin
[2017-11-05 21:59:52] BeginPatch - Start
[2017-11-05 21:59:52] Patch Check Version (Client Ver:646, Server Ver:646)

[seocho]

Restart the launcher several times may work @Rubenator.