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  • #61
    I don't think you're account is "gone" if you can't get the email confirmation. If you can at least get to the screen that says "we've send an email confirmation message to [x email]" then you can screenshot that and send in a support ticket.

    Best thing you can do is try getting an official response from someone working for Eyedentity/this forum. asking what people with your email provider should/can do to rectify the issue. Or, try to summon one to this thread so that other people with the same issue can get help.

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    • #62
      Actually, you know I did get a "welcome" email from ED I'm pretty sure, on my YAHOO account. It wasn't a confirmation email though, and it only sends me to the page that still says it's under maintenance. It says, "We, EYEDENTITY GAMES..." so I'm pretty sure it's from ED. Based on that, I should be able to receive the verification email from them too. I think they're manually sending emails at certain times, and I might've been too late to get one tonight.
      oh and that email was not in spam or junk. It was in my regular inbox.

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      • #63
        i got the email, but when i try to log in it says the email hasnt been confirmed yet? anyone else having that problem? and if so how do i fix that?

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        • #64
          If there was an email provider they don't service, they should've made that clear when we were transferring. But my AOL can get the auto support msg, they should indeed be able to send the confirmation email.

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          • #65
            This transfer may be taking longer than they expected, it would be nice to see an official statement though.
            Last edited by Izakku; 09-29-2016, 12:19 AM. Reason: grammar is not my strong suit

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            • #66
              i use shaw and got the auto response from cherry credits for submitting a ticket immediately so i don't really think thats an excuse, it was never mentioned you had to use a certain email.

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              • #67
                http://forum.dragonnest.com/forum/ma...ol-email-users

                At least they said something.

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