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  • #31
    me too.. hmm not ready to relaunch

    [CENTER]

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    • #32
      dragonnest_sea: It seems like we will have to have a maintenance for the connection issue. There will be a compensation for this as well. Again, we are very sorry for the inconvenience we may caused.

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      • #33
        Graupelle11 Might be very busy and shorthanded

        ---

        So we'll have to wait until further notice then. Best of luck with fixing the problem..
        ★ Gintama ❖ 「ヒカリ証明論 / Hikari Shoumeiron」 ❖ CHiCO with HoneyWorks ★

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        • #34
          Give them a chance, CC extended every single patch for years, even those without any new content. Lets not complain about ED in their first try..

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          • #35
            same old, same old...

            Code:
            Dear Heroes,
            
            We are facing login issue so we have decided to have an urgent server maintenance.
            
            During the maintenance, heroes will not be able to connect to the game for approximately 2 hours.
            
            We apologize for any unexpected issue currently happening.
            
            EYE Tech team is troubleshooting now and will get back to you soon once the server is eligible to play.
            
            Since you are facing those unexpected trouble, we will offer you Gacha box for all the users who will be logging in the game today.
            
            Again, we apologize for any inconvenience. Thank you for being patient!
            
            - Eyedentity Games
            ...so see you guys at around 4 PM GMT +08:00... I hope
            Last edited by acunacun; 09-06-2017, 11:05 PM.

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            • #36
              Dear Adventurers!

              We have just gotten word that the Game Service will be down for an urgent maintenance from now till 1600HRS GMT+8 to resolve the login issues faced.

              Expect to see x5 Altea's Gacha Boxes awaiting you in your Special Storage when you return to Lagendia today. We are sorry for the inconvenience caused but thank you for your patience!


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              • #37
                2hrs extension ....

                Patience is a virtue~
                Thank you Huzaaaart for my Avatar~

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                • #38
                  Originally posted by acunacun View Post
                  Perhaps, we can tell them how fantastic this "RETURN" is turning out.. tsk tsk

                  We are just restarting the game and then this immediate problem...lack of official announcements on all platforms such as FB and forums just to give everyone a heads up... they could have extended the opening a bit if they weren't ready just so the new beginning will have a perfect start

                  Come to think of it, they should have had enough time to make sure everything will run smoothly today, or at least made sure that we can at least enter the game properly
                  You just don't get it. You don't get anything in it's glory at first. Calling them unprofessional like you can do even better at owning and managing a server. Kids nowadays are full of complaints.

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                  • #39
                    http://sea.dragonnest.com/news/notice/all/6 Need to wait til 3pm or 4pm


                    [Mishae08] [MelaLeDoux] [NEOPHOENIX Guild]
                    https://www.facebook.com/DNneophoenix/


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                    • #40
                      Since there's no manual patch everyone needs to do normal patch process... hopefully it will not be as lag when everyone starts to open gacha boxes better try to enjoy first the new content .. later ^_^


                      [Mishae08] [MelaLeDoux] [NEOPHOENIX Guild]
                      https://www.facebook.com/DNneophoenix/


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                      • #41
                        Originally posted by Melvs View Post
                        Since there's no manual patch everyone needs to do normal patch process... hopefully it will not be as lag when everyone starts to open gacha boxes better try to enjoy first the new content .. later ^_^
                        Hey, there is a manual patch at sea.dragonnest.com/game/download

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                        • #42
                          Wow didn't see that this morning thanks will DL it still need to patch my 2 other laptop lols
                          Originally posted by vuallhan View Post

                          Hey, there is a manual patch at sea.dragonnest.com/game/download



                          [Mishae08] [MelaLeDoux] [NEOPHOENIX Guild]
                          https://www.facebook.com/DNneophoenix/


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                          • #43
                            so it's official the server is down again, i thought i'm the only one having this "unable to connect to login server" problem

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                            • #44
                              i made the right decision NOT to go on a half-day leave at office.
                              where is the announcement seen though?
                              Last edited by Fourth; 09-06-2017, 11:27 PM. Reason: typo

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                              • TheAyikita
                                TheAyikita commented
                                Editing a comment
                                There's a chat interface with PM Tasha at Twitch.tv. They've also announced it just few minutes ago on Facebook.

                              • Fourth
                                Fourth commented
                                Editing a comment
                                isee.. thanks much~
                                twitch is blocked here at the office and haven't checked facebook yet.

                            • #45
                              Originally posted by vuallhan View Post

                              You just don't get it. You don't get anything in it's glory at first. Calling them unprofessional like you can do even better at owning and managing a server. Kids nowadays are full of complaints.
                              Perhaps you failed to read my comment on that post, well here it is:
                              one CANNOT appreciate unprofessionalism... remember, they run a business, otherwise we won't be playing this game at all... and when you say something like we will re-open the game on a certain date at a certain time.. all your efforts and resources MUST be directed in making sure that everything is fine on the stipulated return date.. otherwise just say might instead of will... NOT BEING ABLE TO ENTER THE TOWN AT LEAST on the first day of return is a big blunder and a bit unforgivable as they are the game developers themselves...
                              FYI, I am 42 years old and for you to assume I was a kid and generalize that kids complain for no reason or don't know any better is so nonsensical and rude of you...

                              I was assuming/expecting/hoping that the game owners will do a better job in fulfilling their statements as opposed to 3rd party handlers like what we had before, thus the message of disappointment for them to do a better job than the previous handlers especially since they are the developers, as I previously mentioned.

                              I don't know why you are so affected by my sentiments which are a matter-of-fact and not just mere ranting like a lot of people do. This is to make them aware that they should deliver on their promises. Whether you or other people agree with this opinion or statement of what is actually obvious is beyond me. It is my right to voice out my opinion and views on what's happening as I care about the game too. At the end of the day, everything is about business, that's why we are able to entertain ourselves with this game. They need our business and, therefore, what we say should be heard and should be important to them. I will kiss-ass if it is warranted but this is not the time for that. Saying that they failed on the first day of the much-anticipated return is a fact, now whether you agree or not with that fact is your business and you cannot stop or reprimand any member if they need to vent out their frustration - whether that member is an infant or a step away fom their graves. Respect freedom of speech; especially when you know that what was stated is a fact.

                              Last edited by acunacun; 09-06-2017, 11:32 PM.

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                              • TheAyikita
                                TheAyikita commented
                                Editing a comment
                                I hear you and I agree 100%! It's a lame excuse that they did not foresee this kind of issue. Again, this shows lack of management and proper hindsight.

                              • acunacun
                                acunacun commented
                                Editing a comment
                                Thanks TheAyikita much appreciated bro... we will appreciate things that are warranted and criticize things as necessary

                              • vuallhan
                                vuallhan commented
                                Editing a comment
                                Well okay, I'll let you voice out what your heart says. Chill out man, Giving you all the space. Or you can just send them a message regarding this matter.
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