Can't log in my acc

[marzial09]

I did all the steps and confirmed my account for transfer so why does it say that its not verified

[Couplord]

You confirmed your email address too Via click here?

[marzial09]

my accounts fine now but now all my character disappeared can you tell me why this happened and what I can do to fix it?

[Couplord]

Hello! To Quote Mantou.



Please send in a 1:1 Inquiry here: https://sea.dragonnest.com/support/request

and provide the following info:

IGN (Dragon Nest character name)
Email of Eyedentity Account
Email of Cherry Credits Account

[marzial09]

Done altho I only put the IGN of the first character there will that be ok? It has a lot of character I just put the one I remember

IGN : Mijiaa
Eyedentitiy email:marzialalfonzo@yahoo.com
Cherry Credits email:marzialalfonzo@yahoo.com

[Couplord]

That is ok! although I don't think you needed to post your email here haha I think Mantou - Sama meant in the Inquiry.
But if you post your Ticket # and IGN and either private message or Mention a GM you can speed things up

[marzial09]

Oh thats good news so is there a specific date on when this can be fixed?

also where is ticket # and how to pm GM?

[Couplord]

I can't say a specific date as I am not a gm or anything I would say a few hours after they see your ticket to a day or two depending on how complicated the resolution is

Your ticket number will be in your confirmation email! And you can either mention them or send them a private message

[marzial09]

I see thnk u for all the help it says 2 days before they will reply will reply once I get response