Need help from any of the staff regarding a friend's problem

[kuzimo]

Hello,
Is there any staff member that can help us with the problem?
My friend has been banned for "botting" when he has done none of that.

[Krakorov]

Why and how did it come down to a ban ala gold website spamming bot? Was all of this automated?

[Couplord]

Receiving a mass amount of mails.. Apples.. Or having a weird name with random letters seems to trigger the autobam system

[Krakorov]

[Ticket 295128: DragonNest (NA) - Support]
Main IGN: Chorono

[Couplord]

Hello! I am sorry to hear about your friend.. I think it will help to leave their IGN and submit a ticket and leave the number here to speed up the process!
I hope your problem is resolved fast good luck!


http://forum.dragonnest.com/forum/ge...llegal-program

[kuzimo]

Hello! I am sorry to hear about your friend.. I think it will help to leave their IGN and submit a ticket and leave the number here to speed up the process!
I hope your problem is resolved fast good luck!


http://forum.dragonnest.com/forum/ge...llegal-program

Thank you for the reply.
He will start to do that right now.