Tweet
My account is linked to an Email that i am unable to get into anymore. It Sboulinz@gmail.com and i currently use Sboulins@gmail.com I can't access it because my phone number has changed and Google will not help me what so ever. Is there anyway that you guys can help me out. I've tried to recover the account but i'm unable to and i really don't want to lose my account if the game happens to move to another company. Please is there anyway you guys can help me?
-
-
My best guess is to submit a ticket with as much information as possible that you used to register the initial account (so they know that you are the legitimate account owner). May also want to consider submitting information about the character(s) that you have on that account, like names, classes, etc.
Tell them what you told us here - You know the old email address, but you can't access the old email address anymore.
They should be able to help you out, I'd imagine.
http://us.dragonnest.com/support/request
Quick edit: The only information you can really give them is your original email address and date of birth. Don't send them your password. ^^'
Comment