Secure your personal information

[Mr.Shovels]

ED have posted this on their notice section, please do read carefully especially you newbies and returned players that who are prone to scamming if you don't know the situation happening in the game.
Just Re-posting here since some players don't visit the main website

Dear Adventurers,





There have been a lot of scamming issues reported recently.



In order to avoid getting scammed, please remember the followings:







1) EYEDENTITY GAMES DOES NOT EVER ask for personal information including email information without making any official notices on our official website.



2) EYEDENTITY GAMES DOES NOT EVER sell items through personal trade.



3) EYEDENTITY GAMES DOES NOT EVER trade GOLD with players.



4) EYEDENTITY GAMES DOES NOT send out emails to personal accounts without making any official notices on our official website. Please becareful with those emails that represent themselves to be the official EYEDENTITY GAMES email addresses especially when they contain unconfirmed links within the email.



5) Our official PMs and GMs have "[PM]" "[GM]" letters in their IGNs. For example: [PM]Tasha , [GM]Nest , etc.

Without the scquare bracket, no IGNs can be a real GM's or a real PM's.





Please DO NOT share your account information with anyone, not even with your friends.



DO NOT leave your account logged in while you are away from your PC at a cyber cafe.



DO NOT send your personal information to anyone through ingame chats or through email.



DO NOT trade GOLD with real money.



Please REPORT SCAMMERS if you know of any.







We will try our best to secure our user data, but please be noted that it is also your responsiblity to secure your own personal information.



We DO NOT compenasate for any hacked issues that were caused by neglecting the importance of securing personal information by the user.







Thanks for your cooperation!





BEST REGARDS,



EYEDENTITY GAMES

Here is a link to a guideline regarding the scamming and hacking methods of most scummers:
forum.dragonnest.com/forum/sea-forum/general-topics-aa/useful-guidelines-links/111511-list-of-known-scamming-hacking-methods-employed-in-dn

This will help you new players and returning players out there who are playing fairly new to the game and or starting fresh, a new leaf since you did not take part on the data account transfer of CC to ED.

Please Take note that the DN TEAM are taking actions against these scammers, don't think that they are doing nothing at all, they are just working behind the shadows so that these so called scammers wouldn't notice them and the team will just strike the ban hammer at them

[Agent3554]

Thanks for sharing the info sir!

[Mr.Shovels]

Stay safe! never deal with outside sources for CC or Gold, only Trade with other players and on the Trading House! anything that aren't what i have mentioned are 100% risky