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  • My account got ban ???!

    Yesterday I bought 200k from cherry credit and transfer them to my account in Eyedentity and I bought some items from cash shop and today I tried to log in and it say I am blocked!!!??? I wasted like 50$ in eyedentity and like 200$ in cherry credit and my account blocked???!! why?????

    same id for my cherry account
    but its not same password because I changed password in my account in Eyedentity for secure reason so why the hell my account block??? I played dragon nest sea like 5 years and I never got blocked I spended so much money like Rubinart boxes when it was event and yesterday like 250$ so why da hell I got blocked!!!??? please release my account so I can keep play ! omg you guys don't know how angry i am !!!!!
    fix it ASAP!!!!!!! its first time something like this happen to me and its reall scaring me !


  • #2
    Originally posted by lionaviv View Post
    Yesterday I bought 200k from cherry credit and transfer them to my account in Eyedentity and I bought some items from cash shop and today I tried to log in and it say I am blocked!!!??? I wasted like 50$ in eyedentity and like 200$ in cherry credit and my account blocked???!! why?????

    same id for my cherry account
    but its not same password because I changed password in my account in Eyedentity for secure reason so why the hell my account block??? I played dragon nest sea like 5 years and I never got blocked I spended so much money like Rubinart boxes when it was event and yesterday like 250$ so why da hell I got blocked!!!??? please release my account so I can keep play ! omg you guys don't know how angry i am !!!!!
    fix it ASAP!!!!!!! its first time something like this happen to me and its reall scaring me !

    Send 1:1 inquiry. sea.dragonnest.com/support/request
    Remmystarr from Eden (Discord: Xenocho #8012)
    Please try to read my guide before asking questions on gear optimisation here;
    Old and outdated Engineer guide here; Selling FDN service for FDN weaps (Read here!);

    Comment


    • #3
      Hey Xenoncho when im sending them ticket its just refresh the page and nothing happen ..............what is there support email???

      Comment


      • Xenocho
        Xenocho commented
        Editing a comment
        Erm, I have not sent ticket before so I am not sure how the procedure looks like after you sent.

        If anyone can respond on this, please do. TQ!

      • Shieda Kayn
        Shieda Kayn commented
        Editing a comment
        they will send u an email attached with your ticket as well.... check it and see what they tell you the first mail will be auto generate but the second one is official by them
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