my account blocked for no reason

[Bleach]

My account was blocked for no reason.
and I sent a ticket bout a month ago
and no one from the support team is trying to solve this problem.
All they do is send this request has been moved to another request like this
"(This request was closed and merged into request #367111 "my account still blocked")

[Mr.Shovels]

that photo you uploaded, is that the latest screenshot?

[Bleach]

yup is is

[Mr.Shovels]

sorry but your opening theme should be a bleed phantom character showing up, not an oracle elder, you got the old version of the game, i don't know how it ended up like that

[Bleach]

sir this last scren shot i take.. didnt take new pic after patch
and i checked now account is work thanx guys

[Chicotic78]

you open your account?

[Mr.Shovels]

i think the problem is solved